Originally posted by gaillimh73:
I got 25/1 from Stan James for Galway to score 1st goal. 2 hours later received an email, withdrawing those odds and giving me 11/10 instead. Needless to say I was gutted. I being from Galway am one of the few believers we have a chance on Sunday, albeit it a small one. I reckon if we are going to win, we will probably need to lead at HT, so rather backing Galway at 5/1, I think HT FT Galway at 16/1 represents far better value!

Originally posted by N16:
I would have thought that what Stan james has done was illegal? You took the odds they offered - surely it should be honoured? If you went to Stan James and put £500 on something at 25/1, then turned round a few hours later and said "oh no, sorry, I only meant to put £50 on" do you think they would let you do that?

This message has been edited - 06-jul-2012 @ 12:21

Originally posted by gaillimh73:
 
I am writing to inform you that the bet you placed on Galway to score 1st contains an obvious error in respect of the price. The correct price at the time of bet placement for the selection was 11/10, the bet will stand at that price.
 
This is in accordance with our rules. 
 
RULE 2: Conditions of Acceptance
 
 
5. Stan James shall use reasonable endeavours to ensure that content on the Website and information given by the Call Centre is accurate. However, should an error occur, Stan James cannot accept responsibility and reserves the right to correct obvious errors. If any bet is accepted in error containing an incorrect price, bets will stand at the correct price. This rule applies to both pre-event and in-running markets. If any bet is accepted in error containing an incorrect handicap, spread, or total, bets will be void irrespective of the outcome.If an error in respect of price is noticed prior to the start of an event, Stan James shall endeavour to contact the Customer to allow the choice of cancelling the bet by mutual consent prior to the event beginning, otherwise the bet will stand with the correct price.
 
If you would prefer to cancel this bet by mutual consent, please contact us before the event begins, if we do not confirm cancellation of this bet before the event begins, the bet will stand at 11/10.
 
Apologies for any inconvenience.
Kind regards,Derek

Originally posted by N16:
Thats a very loose statement. Reading between the lines, thre is nothing to stop them changing the odds on ANYTHING, no matter what price, if they decide to and think they are over-exposed. I mean if they gave odds of say 6/5, whast to stop them saying "sorry, wrong odds, etc, it should be 11/10"?

Originally posted by staycalm:
I would hate to be a bookie. It must be a nightmare at times trying to explain to people why they arent being paid out on in full for something like a golf bet that has 10 players level or why they cant do certain doubles and trebles. 99 times out of 100, a complaint about a bookmaker is down to the punter not fully understanding how betting works.For example, I know a fella who did Meath to beat Kildare and over 30 points in the match as a double and he cant understand why they wont pay him in full for the bet

Originally posted by N16:
This is a straight bet we are talking about.
If I went into a shop and saw a pair of jeans that normally cost £100 on sale for £1, then my consumer rights entitle me to buy those jeans for £1, even if there has been a mistake. How is this different for bookies? If the show was on the other foot, then you wouldnt get anything back.

Originally posted by SpóirtFest:
Afraid not on the jeans point chief!From NCA website'Mistakes can happen!If a shop incorrectly labels something with the wrong price, and it is lower than the price charged at the till, you do not have an automatic right to buy the goods at the marked price. As long as the seller tells you before your money is taken that the higher price applies, you can decide not to buy it.'

Originally posted by staycalm:
Farhh in the Coral Eclipse tomorrow. Could well have beaten So You Think at Ascot but for getting no run until the final 200 yards and with that horse out of tomorrow's race, tomorrow is the day!!

Originally posted by N16:
Mmmmm. Not so sure about that but cant say for certain. How can you advertise a product at one price but then say "oh sorry, made a mistake" and try sell it for another?

Originally posted by Eddie Batt:
N16 -in bookmaking the term is "paplpable error"-if a bookmakers employee offfered 3/1 on KK winning on Sunday they wouldn't have to honour the bet because its such an obvious mistake.
Staycalm - I don't see how those 2 bets are related.

Originally posted by Eddie Batt:
Fair enough -the bookmaker concerned must have a singles only rule on those bets but personally I wouldn't mind taking bets of the type of person who would do doubles on those types of bets.

Originally posted by staycalm:
Look at tomorrow's match as an example. Clare to win and Conor McGrath 1st goal would pay over 14/1 by taking the 2 single prices but it is priced up at only 11/1 as a combined bet